Service Writer

We are in immediate need of an experienced, high-achieving Service Advisor. The ideal candidate will have experience as a Service Advisor in either a dealership or high volume auto center. Candidate must a valid Driver’s License with an insurable driving record and must be capable of handling the demand of a very busy Service Department while maintaining the level of quality our customers have come to expect. Previous skilled trade experience in plumbing, HVAC, electrical or carpentry is a plus. RV experience is helpful.

Responsibilities:

– Meet and confer with customers

– Complete Service Orders (ROs)

– Dispatch work to technicians

– Perform time and cost estimates for repair

– Complete and Close Work Order, once repairs have been completed

– Collect Payment from Customers

– Warranty Claims and Liaison between customer and factory, if unit is still under warranty

Qualifications:

– High School Diploma or Equivalent; skilled trade technical training, a plus

– Previous Service Advisor experience -dealership or high volume auto center

– Proven and verifiable track record of success in sales and customer satisfaction

– General knowledge of RVs is helpful

– Must be dependable, friendly, enthusiastic and self-motivated

– Highly organized with superior time management and prioritization skills

– Valid Driver’s License with an insurable driving record

– Computer proficient

– Professional References

Wage dependent on qualifications and experience.

Job Type: Full-time